Project documentation
Sense Signal AI.
By Glen Marshall
Sense Signal AI is a feedback intelligence workflow for fragrance e-commerce teams that need to understand where product expectations diverge from actual customer experience.
Overview
Sense Signal AI is a feedback intelligence workflow for fragrance e-commerce teams that need to understand where product expectations diverge from actual customer experience. It analyzes reviews, returns, support tickets, and surveys to identify expectation gaps, triage the right action, and generate human-reviewed buyer guidance such as product page updates and visual scent cards. The MVP uses a single server-side OpenAI call to demonstrate the full feedback-to-guidance loop.
At a glance
- Project
- Sense Signal AI
- Built by
- Glen Marshall
- One-liner
- Sense Signal AI is a feedback intelligence workflow for fragrance e-commerce teams that need to understand where product expectations diverge from actual customer experience.