Milo App.
By Maidah Mir, Miglė Jaraitė, Mijeong Kim & Nwando Nwafor
Milo is an AI between-session wellness companion for therapy patients — explicitly not a chatbot, not a journal, but a cognitive clarity tool that tracks emotional patterns, triggers, and behavior loops across weeks to help users walk into their next therapy session prepared instead of cold. Built for urban professionals aged 25–39 who are already paying for recurring therapy and want to make every session count.
Three core AI features power the experience: (1) AI Micro-Journal — 5-minute voice or text reflection with calendar-aware prompts and personalized follow-ups based on focus area; captures emotion, trigger, theme. (2) Emotion Pattern Dashboard — surfaces recurring themes, triggers, and behavior loops the user can't see themselves. (3) Pre-Session Summary — one tap generates a structured summary of what happened since last therapy: key emotional events, emerging patterns, suggested questions to explore — eliminating the "I forgot what happened this week" cold start that costs the first 10 minutes of every session.
Powered by Claude Haiku 4.5, selected through rigorous evaluation: 6 models tested against the master prompt across 5 criteria (accuracy, tone, guardrails, question quality, summary quality). Claude Haiku 4.5 scored 9/10 — held the 3-question limit, named a specific underlying pattern in its summary (the gap between intellectual understanding and behavioral change), and maintained therapeutic-adjacent tone safely. Session length is intelligently inferred: the phrase "just a quick check-in" triggers short mode (3 follow-ups); otherwise long mode (7 follow-ups) applies.
Targeting the AI-enabled mental health segment at ~23% CAGR over 3–5 years, driven by rising mental health service demand, 1B+ people globally with mental health conditions, 54% never accessing professional help, and the structural mental-health workforce shortage (median 13 mental health workers per 100,000 globally). B2C self-purchase by therapy patients — no therapist or institutional gatekeeper required to start using the product.